Lowest Price Promise

The staff at The Pleasure Box know firsthand how annoying it is (putting it mildly) to buy a product only to find it somewhere else for much less.  Make no mistake – we want your money but we want you, our customer, to feel like you’ve got a great deal in price and customer service and we want you to come back again and again.

There are hundreds and hundreds of Australian online adult toy retailers.  The majority are operated by someone who knows their way around an e-commerce site and is operated out of their bedroom with stock being sent direct from a wholesaler.  These businesses shut down as quickly as they pop up.

The Pleasure Box is competitive with its pricing but it’s difficult to manage with so many online retailers constantly changing their prices.  So we offer our customers a Lowest Price Promise – think of us as the Bunnings of Vibrators!

If you find a better price from an Australian online retailer we’ll match it (their product price plus their postage fee).  Simply email or call us with a link to the site.  We’ll verify the cost and email you a discount code to use for your purchase (code is valid for 24 hours).

We will match ALL the competitor’s conditions – the good and bad!  This means if they’re not offering you free postage, neither will we.  If they’re not offering a warranty outside of the minimum statutory requirement neither will we (many of our products come with a 12 months or more warranty).  We will make these conditions clear to you before you make your purchase.

Our price matching policy is only valid for products that the competitor has in stock and is ready for immediate shipment.  We know of many Dodgy Brother sites who wait for your money to clear (up to two working days) before they can place the order with the wholesaler.

Our Lowest Price Promise doesn’t include products listed on eBay or other auction-style sites.

Products that are price matched do not qualify for other Pleasure Box promotions.

The Lowest Price Promise needs to be validated before you make your purchase.